bk866 Terms and Conditions

The following words and terms used in these Terms have specific meanings:

• "Platform" refers to the bk866 website, mobile application, and all associated services.
• "User" or "You" refers to any person who has registered on or is using the bk866 platform.
• "Account" refers to a user's registered personal profile.
• "Bonus" refers to any promotional credit, cashback, or special offer provided by us.
• "Transaction" refers to any deposit or withdrawal made to or from an account.

2.1 Age Requirement

You must be at least 21 years old to use the bk866 platform. Access by minors is strictly prohibited. Providing false information during registration may result in permanent account closure.

2.2 Account Creation Rules

Each user may create only one account. Creating multiple accounts is strictly prohibited. The following information must be provided when creating an account:

• Full legal name (as per national identity card)
• Active mobile number and email address
• Date of birth (proving you are 21 or older)
• A strong password

2.3 Account Verification

bk866 may request additional documents for identity verification at any time. Withdrawal access may be limited until verification is complete.

3.1 Deposits

The minimum deposit amount at bk866 is ৳100 (one hundred taka). We support the following payment methods: bKash, Nagad, Rocket, Upay, and bank transfer. All deposits are generally processed instantly.

3.2 Withdrawals

The minimum withdrawal amount is ৳800 (eight hundred taka). Withdrawal requests are generally processed within 5 to 30 minutes. Withdrawals must be made using the same payment method used for the deposit.

• A fully verified account is required to make withdrawals.
• bk866 reserves the right to suspend withdrawals in cases of suspicious transactions or fraud.
• The withdrawal amount cannot exceed the available balance in your account.

3.3 Transaction Security

All transactions are secured through SSL encryption. Your financial information is stored with the highest level of security.

4.1 Welcome Bonus

New users will receive a 100% bonus on their first deposit, up to ৳5,000. Specific conditions must be met to receive this bonus.

4.2 Wagering Requirements

Before withdrawing any bonus, the bonus amount must be wagered 25 times (25x wagering requirement). For example, a ৳1,000 bonus requires a total of ৳25,000 in wagers.

4.3 Cashback and VIP Benefits

Regular players will be eligible for weekly cashback. Cashback rates are determined by VIP level:

• Bronze level: up to 0.2% weekly cashback
• Silver level: up to 0.5% weekly cashback
• Gold level: up to 0.7% weekly cashback
• Platinum level: up to 1.0% weekly cashback
• Diamond level: up to 1.2% weekly cashback

4.4 Bonus Abuse

If any user attempts to abuse the bonus system (for example, by creating multiple accounts to collect bonuses), their account will be permanently closed and all bonuses and winnings will be forfeited.

5.1 Fair Play

bk866 is committed to providing a fully fair and transparent gaming experience. All our games are independently tested and use certified Random Number Generator (RNG) technology.

5.2 Game Results

All game results are completely random and not predetermined. If a game is cancelled due to a technical error, the wager placed in that round will be refunded.

5.3 Prohibited Activities

The following activities are strictly prohibited and will result in account closure:

• Using any bot or automated software to play games
• Colluding with other players to cheat
• Intentionally exploiting any vulnerability or bug in the game system
• Conducting transactions using a false identity or another person's payment method

6.1 Closure at User's Request

You may request the closure of your account at any time via live chat or email. Please withdraw any remaining balance before closing your account.

6.2 Closure by bk866

We reserve the right to suspend or close an account in the following circumstances:

• Violation of the Terms
• Evidence of fraudulent activity
• Suspicion of money laundering
• Inability to verify the user's identity
• In accordance with directives from regulatory authorities

6.3 Inactive Accounts

Administrative fees may apply to accounts that have been inactive for 12 months or more. You will be notified by email in advance regarding this matter.

bk866 takes responsible gaming very seriously. We are committed to helping our users develop healthy gaming habits.

• You can set daily, weekly, or monthly deposit limits on your account.
• A self-exclusion option is available if you need to temporarily or permanently exclude yourself.
• If signs of a gaming problem appear, our support team is available 24/7 to help.

For more details on responsible gaming, visit our Responsible Gaming page.

We give the highest priority to protecting your personal information. All information you provide is used solely for service improvement and fulfilling legal obligations. Your information is not sold or shared with third parties.

For more details on our privacy practices, visit the Privacy Policy page.

All content on the bk866 website — logos, designs, graphics, text, code, and other elements — is our intellectual property. Copying, reproducing, or distributing this content without written permission is prohibited.

• Game software is the intellectual property of the respective game providers (such as Pragmatic Play, PG Soft, JILI, Spribe).
• The bk866 logo and brand elements may not be used without permission.

bk866 is not liable for:

• Games interrupted due to loss of internet connection
• Issues caused by technical faults on your device
• Delays or issues from third-party payment service providers
• Uncontrollable circumstances (force majeure) such as natural disasters or cyber attacks

If our services are temporarily unavailable for any reason, we will make every effort to restore them as quickly as possible.

In the event of any dispute or complaint, please contact our customer service team first. We are committed to resolving issues as quickly as possible. Dispute resolution process:

• Step 1: Contact customer service via 24/7 live chat.
• Step 2: Submit a detailed complaint by email — [email protected]
• Step 3: Our senior team will review the issue and provide a decision within 7 business days.

bk866 reserves the right to modify these Terms at any time. Users will be notified by email in advance of any significant changes. Continued use of the platform after changes are made will be considered acceptance of the new Terms.

The latest Terms will always be available on this page. It is recommended that you check this page regularly.

If you have any questions or comments about these Terms, please contact us:

• Live Chat: 24/7 live chat support available in Bengali
• Email: [email protected]

Our dedicated customer service representatives are always ready to help you.